Privacy Policy

We collect the minimum needed to run the service: account details such as your name, email address, and account role; wallet and order records including balances, transactions, and order history; device identifiers you submit with an order, such as IMEI, serial number and model; and payment evidence you upload for top-up verification, such as transaction references and receipts.

If you apply for the wholesale tier, we additionally collect your shop name, Ghana Card number, a photo of your shop front, and proof of your Activation Pass payment (transaction ID and receipt screenshot). This information is used solely to verify that you operate a genuine repair business before discounted pricing is granted.

Verification documents are stored in a private repository visible only to you and authorized staff, and are never shared with suppliers or third parties.

Account data is used to authenticate you and operate your wallet. Device identifiers are used solely to process the orders you submit. Payment references and receipts are used to verify your top-ups before credits are applied.

We do not sell your personal information. Data is shared only with the suppliers required to fulfil your specific order, and with infrastructure providers that host and secure the platform.

The IMEI, serial number and model you enter when placing an order are used only to process that order with the unlock supplier. Nothing is read from your device automatically and nothing is shared beyond order fulfilment.

We use your browser's local storage only to keep you signed in and remember your session. We do not use advertising trackers or sell browsing data.

Access to account, wallet, and order data is restricted by row-level security rules, and payment receipts are stored in a private repository visible only to you and authorized staff. We retain order and ledger records for as long as your account is active, and as required for accounting and fraud-prevention purposes.

You may request a copy, correction, or deletion of your personal data by contacting support@imasterunlock.com. Some records, such as completed financial ledger entries, may be retained where the law requires.

We may update this policy as the service evolves. Material changes will be posted on this page with a revised date.